About the position
We are looking for an organised and communicative person to join our team as a Sales Assistant. The role involves providing administrative and operational support to the sales team, communication with clients, suppliers and partners, as well as active involvement in the process of managing enquiries, quotes and orders. The position is suitable both for experienced sales and administration candidates and for students, looking to gain practical experience in a real business environment.
Key Responsibilities
• Facilitating the sales team’s day-to-day administrative and operational tasks
• Assisting the sales department in preparing and conducting negotiations with clients and partners
• Arranging, sending and tracking quotes, proposals, contracts and other sales documents
• Meticulous processing of client orders through to their successful completion
• Updating and maintaining the CRM system and client database
• Communicating with clients through telephone, email and other communication channels
• Preparing presentations, supporting the sales team in delivering the presentations, organising and attending meetings with clients and partners
• Assisting with attracting potential clients and identifying new business opportunities
• Preparing sales reports and statements, tracking active sales operations
• Assisting the department in monitoring sales targets and results
• Keeping up-to-date records of contracts, agreements and client correspondence
• Admitting and handling client complaints and reports, as well as escalating cases to the relevant departments where necessary
• When necessary: attending business trips within Bulgaria and abroad
What do we expect of you?
• Excellent communication skills
• Very good proficiency in English – written and spoken
• Good computer literacy and proficiency in Microsoft Office 365
• Good organisational skills, time management and task prioritisation abilities
• Diligent handling of documents, data entry and preparation of reports and statements
• Ability to teamwork and coordinate with various departments – Customer Care, Finance and Logistics
• Analytical and logical thinking
• Proactivity and eagerness to learn
• Ability to professionally communicate with clients, suppliers and business partners
• Previous experience in sales, customer service, commercial administration or a similar role will be considered an advantage, but it is not required
What do we offer?
• Full time contract
• Additional health insurance
• Monthly food vouchers, valued at €52
• Additional €5 for lunch for each day you work from the office
• 20 working days paid annual leave
• Additional paid leave in accordance with the Labour Code for employees, meeting
the legal requirements for study-related leave
• Hands-on training and development in a live business environment, including direct
communication and meetings with clients and business partners
• Opportunity to take part in international meetings and business trips
• Opportunity to acquire and develop skills in sales, customer, service, commercial
administration and business communication
• Opportunity to gain wide-ranging practical experience